At OUTFITTERY, we prepare all our shipments with care to ensure the best possible experience. If you have received your Shop order in poor condition, or if something is missing, we apologise and will get to work to resolve the issue.
Please reach out to us using the contact form, attaching photos of the condition of the parcel and the items received.
Similarly, if you see that your Shop order is damaged upon delivery, you can refuse it and it will be returned directly to our warehouse.
If you have any further questions, please write to us using the contact form.