Our returns are completely free, and they're super simple.
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Put the items you've indicated you'd like to send back (including shoes) into the return bag provided in your box.
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Seal the bag. It already has a pre-paid label valid for return at an Evri Parcel Shop.
- Return the bag to your nearest drop-off point.
Please remember to keep your proof of postage. You'll receive a confirmation email as soon as we process your return at our warehouse. Before that point, your return will not be finalised, so you'll still see a notification in your profile indicating that you have a pending return.
If you have any further questions, please contact us via the contact form.