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Outfittery

My plan / My Autopilot

  • The OUTFITTERY Experience – Step by Step
  • How much does the styling advice service cost?
  • Your Autopilot Options
  • How do I update my personal information?
  • How much does an OUTFITTERY Box cost?
  • How do I pause my Autopilot?
See all 8 articles

Stylists & Collection

  • Who is our team of stylists?
  • How do I get in touch with my stylist?
  • Change of stylist
  • What can you expect from your OUTFITTERY box?
  • How does the Preview works?
  • Brands & Sizes

Payments

  • What payment methods do we accept?
  • When is the payment made?
  • What is Checkout?
  • My payment has failed
  • OUTFITTERY credit
  • How to apply a promotional code

Deliveries

  • When will your box arrive? What if the delivery date has already passed?
  • Will you be away from home on the day of delivery?
  • Can I cancel my current box?
  • Where do we ship?
  • What shipping methods do we offer?
  • Change delivery information
See all 9 articles

Returns

  • Our returns step by step
  • How does the checkout and return work?
  • Return conditions
  • Return label
  • Modify your checkout
  • Size changes
See all 8 articles

Shop

  • An item purchased in Shop has a defect
  • Shop returns step by step
  • Your Shop order has arrived damaged or incomplete.
  • What delivery methods do we offer for Shop orders?
  • Where do we ship Shop orders?
  • How to use a promotional code in Shop
See all 13 articles

Recommend us & Win

  • How the Invite programme works
  • Invited friends
  • How to use the credit

Gift Cards

  • How to use a gift card
  • Types of gift cards
  • What are Outfittery gift cards?
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